HBO Max promotional image; I do not have rights to the image

Warner Bros. Discovery: HBO Max

HBO Max is a premium global streaming service that offers a vast content library, featuring numerous genres, original productions, and IPs. HBO Max is owned by Warner Bros. Discovery, one of the foremost entertainment giants in the industry.

I joined HBO Max in 2022 as a Design Management summer intern in the Growth Design division, a branch of Marketing that drives customer acquisition and retention through creative and CX design. Working closely with my manager, I quickly learned a complex workflow that allows for the successful and timely processing of assets in the Paid Media vertical. I practiced this daily, liaising effectively between strategists, creatives, key approvers, and legal experts; eventually, I produced a nuanced SOP for this process that is now used as a key reference.

Through careful prioritization and precise work, I also earned the opportunity to further practice creative project management with other Paid Media managers on the team. Soon after, I also began to contribute cross-vertically in Lifecycle, leading several post notification tickets every week.

In the last three weeks, I worked with the four other Growth Design interns on the full ideation, production, and pitch of a :30 MF video asset. As the Design Management intern, I led us through our roadmap, timeline, and meetings; I also contributed cross-functionally in market research, creative brief conceptualization, and workshopping across video & copy to best execute our vision.

Throughout my internship, I learned and implemented key responsibilities while attending intern programming and fostering strong connections. I grasped infrastructure, creative, and asset management at an international public company, and had a wonderful time while doing so.

The above image is not mine, and is for demonstration purposes only. All rights are retained by HBO Max and HBO Europe, 2022.

Simplified Process Overview

Present the brief >

Create subitems & timeline >

Assign creatives >

Send for approvals & edits >

QA & route for delivery

General Paid Media Stats

Every week, on average, I was the primary manager or co-manager of

35 tickets

on the Paid Media board.

At any given time, this is equivalent to leading approximately

9%

of total tickets on the Paid Media board.

Considering additional tickets that I assisted on would yield about

20%

of total tickets on the Paid Media board.

Project Management (PM) Stats by Vertical

Total Tickets Managed as PM/Co-PM

113 tickets total

Each ticket represents a marketing asset that has been successfully guided through the full process of conception to delivery.

Total Subitems Managed as PM/Co-PM

873 subitems total

Each subitem represents a crucial step in the creation, approval, or delivery portion of ticket completion & asset actualization.

Programs Used

Monday | GSuite | BOX | Slack

Sample Asset Deliveries